Soni Helpdesk

SONI GROUP’s helpdesk system is a knowledge ticket system that allows you to share responses via email. You can access the helpdesk by clicking on this link . If you have any questions or concerns, please feel free to contact us at [email protected] or call our office extension number 111 during office hours.

Our helpdesk system provides a wide range of knowledgebase articles that you can search for to find solutions to your issues. If you are unable to find a solution, you can raise a help ticket according to the help topic. You can find a detailed guide on how to raise a help ticket on SONI GROUP’s helpdesk system at this link

 

Knowledgebase

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  • Latest articles
SMS Center (How to Send Patient Images & Reports Via Link from PACS )

Category: PACS Knowledgebase

124
(1)
Sikar CT Center ( How Sent Patient Image & Report Link Via Medpacs)

Category: PACS Knowledgebase

30
(0)
How To Upload Patient Report in Soni PACS (Sikar & Pali)

Category: PACS Knowledgebase

23
(0)
How to raise a ticket into our IT-helpdesk Portal

Category: Helpdesk

171
(1)
How to share a file on nextcloud

Category: Nextcloud

105
(1)
Common Printer Problems And Their Solutions

Category: Printer Troubleshooting

88
(0)
HOW TO CREATE A BOOTABLE USB INSTALLER DISK FOR MACOS BIG SUR

Category: Mac & Osirix Troubleshooting

78
(0)
How to add reports in our PACS portal

Category: PACS Knowledgebase

77
(0)
How to Cancel Patient Bill In RIS ( Challan) & Cut New Challan

Category: Radiology information system (RIS)

75
(0)
How to register a patient in HIS

Category: Hospital Information software knowledgebase

69
(1)
How to open tally server & access company data from tally

Category: Tally Server KB

68
(0)
How to Open Patient Images & Reports Via Link in Mobile/desktop

Category: PACS Knowledgebase

67
(0)
HOW TO MARKED NMI IN RIS

Category: Radiology information system (RIS)

62
(0)
How To Open PACS

Category: PACS Knowledgebase

56
(0)
Nextcloud Manual

Category: Nextcloud

53
(1)
How to register a patient for a Pharmacy sale (OPD)

Category: SS pharmacy

48
(0)
How to See Report in RIS & Dlownload

Category: Radiology information system (RIS)

47
(0)
Sorry Call for un-Scan CT & MRI patient in RIS

Category: Radiology information system (RIS)

44
(1)
How to install Windows 10 using bootable USB

Category: Windows Installation & trubleshooting

43
(0)
How To Update Manually Scan in Medpacs SMS PACS

Category: PACS Knowledgebase

43
(0)
How to Bill Cancel Request and approved - B6 Billing Software

Category: Hospital Information software knowledgebase

8
(0)
Whatsapp Companning Smartping

Category: Knowledgebase

17
(0)
Due balance report in HIS for SS pharmacy

Category: SS pharmacy

5
(0)
GRN report in SS Pharmacy

Category: SS pharmacy

6
(0)
How push Petient images to AW Server, Process case and pushback Pacs

Category: PACS Knowledgebase

19
(0)
Telereporting

Category: PACS Knowledgebase

11
(0)
PALI CT Center ( How Sent Patient Image & Report Link Via Medpacs)

Category: PACS Knowledgebase

8
(0)
HOW To CASE ASSIGEN IN PACS

Category: PACS Knowledgebase

32
(1)
How to Download Patient Images In Pacs

Category: PACS Knowledgebase

30
(0)
How To Open PACS Portal

Category: Knowledgebase

2
(0)
What IS PACS

Category: PACS Knowledgebase

23
(0)
How to Download Sacn & Challan Report in RIS

Category: Radiology information system (RIS)

23
(0)
How To Download G.P Sheet in RIS

Category: Radiology information system (RIS)

18
(0)
How to Add Ref Doctor & Download Dr list in RIS

Category: Radiology information system (RIS)

22
(0)
How to Enter Patient History

Category: Radiology information system (RIS)

10
(0)
Radiolgy status view bird eye (challn status)

Category: Radiology information system (RIS)

10
(0)
how to cut challan

Category: Radiology information system (RIS)

26
(0)
How to open RIS (Radiology information system)

Category: Radiology information system (RIS)

32
(0)
How to register patient in RIS (Radiology information system)

Category: Radiology information system (RIS)

19
(0)
Whta is RIS (Radiology information system)

Category: Radiology information system (RIS)

24
(0)