Soni Group Help Desk
Soni Group Help Desk

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Soni Helpdesk

SONI GROUP’s helpdesk system is a knowledge ticket system that allows you to share responses via email. You can access the helpdesk by clicking on this link . If you have any questions or concerns, please feel free to contact us at [email protected] or call our office extension number 111 during office hours.

Our helpdesk system provides a wide range of knowledgebase articles that you can search for to find solutions to your issues. If you are unable to find a solution, you can raise a help ticket according to the help topic. You can find a detailed guide on how to raise a help ticket on SONI GROUP’s helpdesk system at this link

 

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Knowledgebase

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SMS Center (How to Send Patient Images & Reports Via Link from PACS )

Category: PACS Knowledgebase

In this article, we will get to know "how to send images & reports via email from PACS" Step:1 Login into the PACS portal first:-   Public link:- https://pacs.sonihospitals.net/                ...

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Sikar CT Center ( How Sent Patient Image & Report Link Via Medpacs)

Category: PACS Knowledgebase

In this article, we will get to know "how to send images & reports via email from Medpacs" Step:1 Login into the PACS portal first:-   Public link:- https://sonipacs.sonihospitals.net/          ...

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How To Upload Patient Report in Soni PACS (Sikar & Pali)

Category: PACS Knowledgebase

How to add reports in our PACS In this article, we will give you Steps for PACS reporting. Step:1 Log in to the PACS portal.  PACS login URL: https://sonipacs.sonihospitals.net/ Note: PACS is bes...

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20 essential Windows keyboard shortcuts that will make you forget your mouse

Category: Windows Installation & trubleshooting

Compared to reaching for the mouse or navigating a menu, a single keyboard shortcut shaves a moment off your task. This might not seem like much, but add up all those saved moments over a week or a ...

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How to raise a ticket into our IT-helpdesk Portal

Category: Helpdesk

How to raise a ticket into our IT-helpdesk Portal In this article, we will see how to raise a help ticket from the IT-helpdesk portal. Helpdesk link: https://help.sonihospitals.net Step: 1 Go to ...

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How to share a file on nextcloud

Category: Nextcloud

Nextcloud offer you file sharing to your employees. First you need to log in to your cloud portal. URL: https://cloud.sonihospitals.net/index.php/login After log in the portal click on file app. ...

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Common Printer Problems And Their Solutions

Category: Printer Troubleshooting

Having a printer has countless benefits, though, like any other device or appliance, printers breakdown. One of the most common problems with a printer, most of us have experienced, is the paper jammi...

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How to add reports in our PACS portal

Category: PACS Knowledgebase

How to add reports in our PACS In this article, we will give you Steps for PACS reporting. Step:1 Log in to the PACS portal.  PACS login URL: http://192.168.10.38/ Note: PACS is best work on Inte...

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HOW TO CREATE A BOOTABLE USB INSTALLER DISK FOR MACOS BIG SUR

Category: Mac & Osirix Troubleshooting

What’s needed to create a bootable install disk A USB flash drive or other secondary volume formatted as Mac OS Extended, with at least 14GB of available storage A downloaded installer for macOS...

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How to Cancel Patient Bill In RIS ( Challan) & Cut New Challan

Category: Radiology information system (RIS)

Challan Canceled Process: - 1.   IF Wrong Test Enter: - kindly Cancel old Challan then Cut New Challan 2.  IF Wrong Patient Detail Enter Like - (Name, ID, Age, Sex, )- Kindly Cancel old Challan &...

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How to open tally server & access company data from tally

Category: Tally Server KB

How to open Tally Server & access tally company data by own user details. In this article, we will see how to open the tally server & access tally data from our tally cloud server. Step: 1 ...

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How to register a patient in HIS

Category: Hospital Information software knowledgebase

How to register a new patient in our Hospital Information Software First need to log into our HIS portal Then go to the OPD module Click on Activity & click on the registrat...

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How to Open Patient Images & Reports Via Link in Mobile/desktop

Category: PACS Knowledgebase

How to Open Patient  Images & Reports Via Link in Mobile/desktop Step-1 Login into Mail id ( like- Gmail, Rediff, Yahoo) Step:2 You will Get an Email with an Image Viewer link & Password...

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HOW TO MARKED NMI IN RIS

Category: Radiology information system (RIS)

How to Marked NMI Pre & Post and Closed in RIS Step - 1:-   Open RIS Portal  :- http://192.168.10.52/GALAXY/index.php?action=Login&module=Users&login_module=Home&login_action=index ...

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How To Open PACS

Category: PACS Knowledgebase

In this article, we will give you Steps for PACS  Step:1 Log in to the PACS Portal.  PACS login URL:       http://192.168.10.38/ -  Public Link:-              https://pacs.sonihospital.in:99/  ( ...

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Nextcloud Manual

Category: Nextcloud

Welcome to Nextcloud: A safe home for all your data. Nextcloud is open source file sync and share software for everyone. Please download manual for your reference. Our office url: https://cloud.soni...

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How to register a patient for a Pharmacy sale (OPD)

Category: SS pharmacy

To register a patient for a Pharmacy sale we need to follow this bellow mention steps. Step:1 Click on the pharmacy module activity section & click on the Sale from Pharmacy main store. Step:...

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How to See Report in RIS & Dlownload

Category: Radiology information system (RIS)

How to See Report in RIS & Dlownload:- Step:-1 Login   PACS Portal- 192.168.10.52/GALAXY   Step- 2  Selected Reported Link:- Open link Portal Step-3  Click Exam No. Step-4   Click More ...

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Sorry Call for un-Scan CT & MRI patient in RIS

Category: Radiology information system (RIS)

Steps need to follow to get Sorry Call for un-Scan CT & MRI patient data in RIS ( Radiology information system) Step:-1 Open the browser & open the RIS link. http://192.168.10.52/GALAXY/ind...

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How to install Windows 10 using bootable USB

Category: Windows Installation & trubleshooting

  ·        Plug your USB device into your computer’s USB port, and start up the computer. You may be asked to press a key to boot from the USB. ·        Choose your preferred language, timezone, cur...

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How to Bill Cancel Request and approved - B6 Billing Software

Category: Hospital Information software knowledgebase

How to Bill Cancel Request and approved To log into the billing software please follow this article: https://help.sonihospitals.net/knowledgebase.php?article=123 For Bill cancellation request and a...

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Whatsapp Companning Smartping

Category: Knowledgebase

Open URL : https://www.whatsapp.smartping.in/projects/65c344e543963e5c41228d29/manage/agents Put User Name & Password  Log in with your user accounts.  Watch the video - https://youtu.be/JmRLuL...

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How To Update Manually Scan in Medpacs SMS PACS

Category: PACS Knowledgebase

If Patient Scan is Done Manual Any Reasons Exp. (Wrong Billing, RIS, Medpacs Server Issue, Network issue)  After Manual Scan Done Check Patient Right Billing in RIS Portal: - If Wrong Billing Kindly ...

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Due balance report in HIS for SS pharmacy

Category: SS pharmacy

How to open the Due balance report for the SS pharmacy Step:1 Open the report section on the pharmacy module. Step: 2 Select the filter for your needs. Note: due balances are deposited at the...

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GRN report in SS Pharmacy

Category: SS pharmacy

GRN details and summary reports in HIS for SS pharmacy Step:1 Click on the pharmacy model report section and then click on the GRN details report. Step:2 Then you will get the filters of those r...

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How push Petient images to AW Server, Process case and pushback Pacs

Category: PACS Knowledgebase

Steps for Push Images to AW Server, Process Case & Pushback Step:1  -  Log in into The PACS Portal Pacs Login Url:-                      http://192.168.10.38/ Public Link (out off office):-  ht...

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Telereporting

Category: PACS Knowledgebase

Technology We make use of Virtual Private Networks combined with cloud computing for providing a smooth teleradiology work flow. This system provide advantages like location independence for resour...

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PALI CT Center ( How Sent Patient Image & Report Link Via Medpacs)

Category: PACS Knowledgebase

In this article, we will get to know "how to send images & reports via email from Medpacs" Step:1 Login into the PACS portal first:-   Public link:- https://sonipacs.sonihospitals.net/          ...

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HOW To CASE ASSIGEN IN PACS

Category: PACS Knowledgebase

                                                                                                                                                  HOW To CASE ASSIGEN IN PACS Step:1 Log in to the PAC...

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How to Download Patient Images In Pacs

Category: PACS Knowledgebase

Step:1 Log in to the PACS portal.  PACS login URL: http://192.168.10.38/ Note: PACS is best work on Internet explorer for reporting you can use chrome and other browser also.   Step:2 Log in vi...

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How To Open PACS Portal

Category: Knowledgebase

How to add Open PACS portal   In this article, we will give you Steps for PACS login Step:1 Log in to the PACS portal.  PACS login URL:      http://192.168.10.38/--    Local in office         ...

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What IS PACS

Category: PACS Knowledgebase

 PACS-- is a picture archiving and communications system PACS (picture archiving and communication system) is a medical imaging technology that allows the remote retrieval of medical images and assoc...

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How to Download Sacn & Challan Report in RIS

Category: Radiology information system (RIS)

RIS software can be opened with any browser (Chrome, firefox, edge, etc.) Private link: http://192.168.10.52/GALAXY/ Step:-1   After Login Page Step:-2  -  Click Lift Side Option Menu Step:- 3...

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How To Download G.P Sheet in RIS

Category: Radiology information system (RIS)

RIS software can be opened with any browser (Chrome, firefox, edge, etc.) Private link: http://192.168.10.52/GALAXY/ Step;- Step:-1   After Login Page. Step:-2  -  Click Lift Side Option Menu ...

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How to Add Ref Doctor & Download Dr list in RIS

Category: Radiology information system (RIS)

RIS software can be opened with any browser (Chrome, firefox, edge, etc.) Private link: http://192.168.10.52/GALAXY/ Step:-1   After Login Page. Step- 2  Click Lift Side Option Menu Step:- 3  ...

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How to Enter Patient History

Category: Radiology information system (RIS)

Step:-  1  Login Below Portal -            http://192.168.10.52/ Step;- 2   After Login this Page. Step:- 4 Click the Lift Side Menu Option.   Step:- 5 Click the Patient Management. Step:-...

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Radiolgy status view bird eye (challn status)

Category: Radiology information system (RIS)

1.  Log in RIS Portal:- Link:-  http://192.168.10.52/GALAXY  (Any Browser) Step:-1   Log in below Challan Page:-  Step;- 2  Click the Lift Side Menu Option. Step:- 4 Click Radiology Managemen...

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how to cut challan

Category: Radiology information system (RIS)

Step: 1 RIS software can be opened with any browser (Chrome, firefox, edge, etc.) Private link: http://192.168.10.52/GALAXY/ Step:-1   After Login Page Step:-2  -  Click Lift Side Option Menu ...

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How to open RIS (Radiology information system)

Category: Radiology information system (RIS)

Step: 1 RIS software can be opened with any browser (Chrome, firefox, edge, etc.) Private link: http://192.168.10.52/GALAXY/ Note: This link can be opened within the sonigroup Public link: http://...

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How to register patient in RIS (Radiology information system)

Category: Radiology information system (RIS)

How to register patients in RIS (Radiology information system) or How to cust challan in RIS system. In this article you will get to know how to register a patient in our RIS, In our RIS we are regis...

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